Shipping Policy

*International sales please note the following: Custom duties and taxes are responsible by the purchaser. We ship, insure, and value the shipment based on the final sales price.*


• Ordered Before 2pm (Week Day) - Ships Same Day

• Ordered After 2pm (Week Day) - Ships Next Day

• Ordered Friday after 2pm  - Ships Monday

• Ordered Weekend (SAT-SUN) - Ships Monday



- Domestic (United States) - Free Shipping

- Next Business Day Shipping - $75.00

- International Shipping (Outside of the United States) - $40.00

- Local Pickup (Tucson AZ, Palm Springs CA, Palm Desert CA)  - $0.00


If you have contacted us about an item and a representative has agreed for you to purchase an item via direct bank wire or another platform, platform details apply. 

Insurance Policy: 

All items all insured and shipped for final sale value. International customers are responsible for their country’s import and tax ramifications on the shipment.

Return Policy

If, for any reason, you are unhappy with your purchase or it does not meet your expectations you can return it to us in its original condition and packaging within 7 days of the date you received it and we will issue a full refund guaranteeing there is no damage or modification of the item. Please see platform sales policies. Returns are not accepted on Wire Transfers or Direct Deposits. Returns are also not accepted on bullion items because of the frequent, daily change in spot prices.

– We reserve the right to request photos of the item in your possession.

– You must state the reason for the return.

– Returns must be sent via USPS Priority Mail Flat rate box for items valued under $10,000.00. For or over $10,000.00 please contact us and we will provide a FEDEX overnight label. Please tape and seal all corners and seams on the box. Please make sure it’s packaged well with lots of padding.

 

If we receive the item(s) damaged, in any way, we will not be able to refund the full amount of the purchase. If the item is irreparable we will not refund your purchase. Please be sure to securely package the item before returning it to us to guarantee the item is safe and secure during shipping. 

Accepted Methods of Payment

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Bank wire/transfers are required for items over $2,500.00. If you would like to purchase an item over $2,500.00, please contact us at sales@chorostandco.com and we will be happy to help you. If you send a deposit as a hold for an item, the balance must be paid within 72 hours. If the balance is not paid off within 72 hours, the item(s) will go back into inventory for sale and the deposit will become store credit. Placing orders for items over $2,500.00 will place the item on hold. You will be fully refunded, sent a new invoice, and bank wire/transfer instructions. Once the bank wire/transfer is received, the item will be on hold with our shipping department for 72 hours. Once the hold is over, the item will be shipped to you via FedEx. 


Personal or business checks are never accepted. If you send us a check as payment for an order, the check will be sent back to you.