Terms of Service
Shipping Policy
*Due to Covid-19 we are still shipping out following a regular schedule. However we cannot control USPS, FED-EX, UPS shipping times. All items are sent out with tracking numbers. If you do not receive your item within 4 days of your order being processed please contact us. This does not include international shipments. If you are ordering internationally (not located in the United States) please check with your countries regulations, rules, and policy on shipping internationally during this time.*
*International sales please note the following: Custom duties and taxes are responsible by the purchaser. We ship, insure, and value the shipment based on the final sales price.*
Ordered Before 2pm (Week Day) - Ships Same Day
Ordered After 2pm (Week Day) - Ships Next Day
Ordered Friday after 2pm - Ships Monday
Ordered Weekend (SAT-SUN) - Ships Monday
Domestic (United States) - Free Shipping
Next Business Day Shipping - $75.00
International Shipping (Outside of the United States) - $40.00
Local Pickup (Tucson AZ, Palm Springs CA, Palm Desert CA) - $0.00
If you have contacted us about an item and a representative has agreed for you to purchase an item via direct bank wire or another platform, platform details apply.
Returns
If, for any reason, you are unhappy with your purchase or it does not meet your expectations you can return it to us in its original condition and packaging within 7 days of the date you received it and we will issue a full refund guaranteeing there is no damage or modification of the item. Please see platform sales policies. Returns are not accepted on Wire Transfers or Direct Deposits. Returns are also not accepted on bullion items because of the frequent, daily change in spot prices.
– We reserve the right to request photos of the item in your possession.
– You must state the reason for the return.
– Returns must be sent via USPS Priority Mail Flat rate box for items valued under $10,000.00. For or over $10,000.00 please contact us and we will provide a FEDEX overnight label. Please tape and seal all corners and seams on the box. Please make sure it’s packaged well with lots of padding.
If we receive the item(s) damaged, in any way, we will not be able to refund the full amount of the purchase. If the item is irreparable we will not refund your purchase. Please be sure to securely package the item before returning it to us to guarantee the item is safe and secure during shipping.
If you requested that we resize, polish, alter, or change the state of an item after the purchase is complete, the item is irreparable and we may refuse a return and refund.
Insurance Policy:
All items all insured and shipped for final sale value. International customers are responsible for their country’s import and tax ramifications on the shipment.